Contact
Corporate HQ
4400 Woodland Dr.
New Orleans, LA, 70131
504.433.2624
sales@exploreelement.com
Mississippi Gulf Coast
1235 Pass Road
Gulfport, MS
228.679.6649
Baton Rouge
504.433.2624
Lafayette
504.433.2624
What does Explore Element specialize in?
Explore Element provides event designs, production, custom fabrication, tent rentals, décor, lighting, furniture, and full-service event management — for weddings, corporate events, festivals, private parties, and more.
How do I get started with Explore Element?
You can begin by completing the contact form on our site, emailing, or calling us to schedule a consultation. We’ll discuss your event details and goals to create a custom proposal tailored to your vision.
What areas do you serve?
We proudly serve Louisiana and the Gulf South, including cities like New Orleans, Baton Rouge, and surrounding regions.
When should I book my event rentals and services?
To secure the items you want and align with our production schedule, we recommend booking as early as possible. Larger events may require further advanced planning of 6-12 months.
How do I request a quote or reservation?
You can request a quote through our website, by email, or by phone. We’ll review your event details and provide a customized estimate.
Do I need to put down a deposit?
Yes — a deposit is required to confirm your reservation once you decide to move forward. The specific terms (amount, refundability, timing) will be outlined in your proposal.
Do you offer payment plans?
Yes — we can discuss payment terms with you when we prepare your quote.
What is your standard rental period?
Standard rental periods typically cover the main event day, with delivery and pickup scheduled around that date. Extended rentals are available upon request.
Can we modify our order after booking?
Yes — order modifications are possible during the planning phase, subject to availability. Once finalized and paid in full, changes may be subject to fees.
What sizes and styles of tents do you offer?
We offer a range of tent sizes and styles — from intimate party canopies to large clearspan tents — to suit weddings, receptions, corporate events, and more.
How do I choose the right tent size?
Tent sizing depends on guest count, seating style (dining vs. cocktail), dance floors, bars, catering areas, and additional features. We can help you determine the right size during planning.
Do you handle permits for tents?
In many areas, tents under a certain size do not require permits, but local codes vary. We can assist with permit processes where required.
When will my rentals be delivered and installed?
Delivery and setup typically occur 1–3 days before your event, and breakdown is scheduled after the event. Same‑day setup/teardown can be arranged with advance notice and may incur additional fees.
Do I need to be present for setup?
It’s helpful if someone is on‑site when deliveries occur, but it’s not always necessary as long as the setup area is clearly marked and accessible.
What happens in bad weather?
We’ll work with you on a weather plan, including options for sidewalls, heating/cooling, or relocating elements if weather impacts your event.
Can you create custom décor and event designs?
Absolutely. We specialize in custom design and fabrication — from branded installations to one‑of‑a‑kind décor pieces — built to fit your vision and event theme.
Do you provide full event production services?
Yes. In addition to rentals, we offer full production services, including project management, installation coordination, and on‑site support.
How many items should I reserve?
Reserve enough items to accommodate your guest count plus extras for comfort — especially for tables, chairs, and décor — so you’re not scrambling later. Early planning helps ensure availability.
Do you work with event planners and vendors?
Yes — we’re happy to collaborate with your planner, caterer, venue, and other vendors to make sure your event runs smoothly.